1. Pick a design from our templates or have our designer design a customised design/layout for your store.
2. Have a look at our Ecommerce tiers (Starter, Basic, Professional & Business) and decide which plan to use. Can’t decide? Contact us, we will pick the best plan for your business.
3. Drop us an email ([email protected]) or call us to request for a quotation!
You need to have an Online Store Name and Logo, Product photos and description, About us details, Shipping and Return Information, and Terms & Conditions.
You can refer to our knowledgebase on how to setup your own store, or you can get us to setup the store with an affordable fee.
A Payment Gateway is a third party service platform that enables credit card and other electronic payment transactions being carried out on an ecommerce platform between the buyer and seller.
Yes, we have Payment gateway comparison table here -https://www.o2oecommerce.my/en/resources/payment-gateways.html.
If you need to know more, you can always have a chat with us.
Yes, we can help to check on the availability of your preferred domain name and assist on purchasing it.
You can purchase a domain through O2O Ecommerce. Once you click on the Order Now, you will be guided through to check the availability and the purchase of the domain.
Yes, you can. You can transfer an existing domain to O2O Ecommerce. A detailed instructions will be provided after you have signed up our package.
Yes. Files, images, videos and its related files, like product brochures and catalogues can be uploaded via O2O Ecommerce. However, you cannot upload HTML, JS, PHP files to create your own page like normal web hosting accounts.
No email hosting is not included. However, here are some Free/Trial email services that you can try out.
There is no integration. However you can link it to a subdomain like http://store.mydomain.com.
Yes, we do. We schedule the backup on a weekly and monthly basis.
Yes, we will. We will restore the data with the latests backup that we have.
Yes. O2O Ecommerce supports SSL certificate.
All stores are provided with a FREE ssl certificate to safeguard your website.
Yes the website is built in a way that it will be search engine friendly.
There is no limit as long as the disk space usage is within the subscribed limit. You can upgrade the disk space at any time.
No, we don't.
Yes. We can help you to migrate your existing online store to our platform.
Yes, as long as you are subscribed to our ecommerce platform.
Definitely. You can always start small and upgrade your plan as your business grows.
Yes, you can. However, if you were to cancel in the middle of your subsscription, there will be no refund.
Yes. O2O Ecommerce supports multiple languages and currencies.
After you have successfully completed the sign up process with us, you will be given access to your online store’s Administration page. You will be able to manage your account and store layout there.
For the tutorials, please click on the Help in your Administration page or you could go to the Knowledgebase in the Client Area.
No. You can use our Bulk Import/Export Products Tool to do so.
In our system, you can upload unlimited no. of photos per product, however, we recommend max of 4 photos per product for an appealing design layout. For any additional photos, we recommend you to insert them under product description.
Yes. You can do so by assigning all the available product classifications under our Product Options.
When an order is placed in your store, a notification email will be sent to you.
Yes. You can do so by manually create the customer account in your online store and then, manually place the order under that customer.
Yes, you can.
We, O2O Digital and O2O Ecommerce have recently received reports involving individuals impersonating as our company’s officers to promote services to customers through phone calls or text messages, asking customers to provide private information. To do "Part Time" buying things and giving them COMMISSIONS.
We hereby declare that O2O Digital absolutely *DOES NOT* authorize any party to promote services and products in the name of O2O Digital. Besides, O2O Digital will never require customers to transfer any payment to a personal account. In order to protect the vital interests of customers, O2O Digital would like to remind our customers to enhance their awareness of risk prevention, and always be aware when encountering such calls or text messages.
O2O Digital always respects customers' privacy and is compliant with all applicable laws and regulations regarding the protection of personal information.
Example of the scam conversation can be found in our Facebook post.